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Monday, June 8, 2009

Customer service tips from the BBB

The BBB might deal with more customer service complaints than any other organization. In this article, they offer 2 very simple tips that every business hsould follow:
  1. Train your employees
  2. Treat your customer as you would want to be treated

Seems easy, right? Unfortunately, it is apparent that most companies today seem unwilling to do either of these things on a consistent basis.

If your problems with a company get so bad that you need help, this is a good article for How to Use the Better Business Bureau.

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