Facebook is one of the most popular sites on the Internet. However, despite the millions of users that use and rely upon Facebook, the company offers extremely little in the way of customer service. According to users on our web sites, the largest problem is that Facebook routinely deactivates accounts with little notice, explanation, and nothing in the way of useful instructions for reactivation. These are just a few of the reasons why their ranking is currently the lowest of 146 companies rated on http://www.customerservicescoreboard.com/Facebook. To date, they have had 137 comments and ALL of them have been negative!
Some users have taken things a step further than leaving comments and have started a boycott of Facebook which can be found at http://www.boycottowl.com/Facebook/1 and also on Twitter at http://twitter.com/facebookboycott.
Subscribe to:
Post Comments (Atom)
Posts
Thanks for the information. I was debating whether to open a face-book account or not, and this is something that will help me decide.
ReplyDeleteThanks for sharing
Dan
Consumer Proposal
yes, that's true. I guess as more and more people become aggravated with their service the popularity will go down
ReplyDelete