Company Customer Service

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Thursday, August 27, 2009

Hotmail customer service - what is going on?

It seems something is going on with Microsoft's Hotmail email service. Based on the comments from people on the Hotmail customer service page at ContactHelp.com, it appears Hotmail has been resetting people's passwords and/or deactivating accounts without telling them, and then giving no way for users to log back in! Imagine how frustrating it would be to not be able to retrieve your email after using Hotmail's service for many years. One user even went as far as beginning a boycott of Hotmail and asking others to join. Of course, customer support, or complete lack thereof, has always been an issue for Hotmail. Maybe this is Microsoft's way of telling people to leave since they don't want to support Hotmail any longer... Google will be more than happy to attain more Gmail customers :)
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21 comments:

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  3. UnknownOctober 27, 2015 at 5:59 AM

    The whole idea of having a password for your email is going to change in the next few years. You will no longer need to enter a password to access your email. A new approach has been started by Yahoo. They use account key instead of a password on the yahoo mail app.Contact Hotmail

    ReplyDelete
  4. ElizabethJuly 14, 2016 at 12:16 PM

    've had contact with others that have experienced the problem. E-mails to support @ yahoo have resulting in nothing. Questions on Yahoo Answers have gone ignored except for some obnoxious teens. https://drive.google.com/open?id=0B0kZrnZTkuR_al9vTzU5elM4ZEU

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  8. UnknownMarch 15, 2018 at 12:20 AM

    Mais importante ainda, esses números de usuários também colocariam o Gmail na frente do hotmail.com entrar, executado pela Microsoft, tornando o Gmail o serviço de email mais usado no mundo. Em julho de 2011, a Microsoft disse que o hotmail.com entrar tinha 360 milhões de usuários. A empresa ainda não oferece uma atualização desde então.

    ReplyDelete
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