Holding company's responsible for their customer service practices including sharing valuable phone numbers, steps for reaching live representatives, customer service rankings, company boycott organization and more.

Monday, May 30, 2011

Need a manual? This site has you covered.

We recently heard about the launch of a new web site called ManualOwl.com. While not specifically about customer service, we thought you would like to know about it since it contains over 300,000 manuals for products and automobiles. A lot of us have grown frustrated trying to get answers from the customer support offered by the companies we use and have therefore needed to turn into do-it-yourselfers. This is a great site since all of the manuals are free, unlike other manual sites that charge an arm and a leg.